Front Office Lead

2 weeks ago


County Dublin, Ireland The Plaza Hotel Full time
Responsibilities of the Front Office Manager
  • Oversee the daily operations of the front desk and reception area, ensuring exceptional customer service and satisfaction.
  • Manage front desk staff, coordinate guest services, and handle administrative duties to support the overall operation of the hotel or hospitality establishment.
  • Lead, train, and supervise front office staff, including receptionists, concierge, bell staff, and guest relations officers.
  • Conduct regular team meetings to communicate hotel policies, new procedures, and performance expectations.


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