Fashion Brand Ambassador
4 days ago
HUGO BOSS, one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide, is looking for a versatile individual who shares their passion for fashion and customer experience.
About UsWe are united by a common goal: to create excellent customer experiences through our expertise, ambition, and passion. Our team works together to bring our collections from the runway to the customers, and we're excited to have you join us on this journey.
Become a brand ambassador and explore career opportunities that are tailor-made for you. As a key member of our team, you'll contribute to achieving our location's performance targets and individual KPIs while delivering Customer Service Excellence to build a loyal customer base.
Your Responsibilities- Deliver exceptional customer service while building a loyal customer base of repeat shoppers
- Gather and manage CRM data for quality assurance
- Contribute to achieve the location's performance targets and individual KPIs
- Support in transaction, complaint, and return handling
- Participate in regular trainings to continuously develop your skills
- Support loss prevention and stock management operations
- Utilize business systems and latest technology effectively
- Previous retail, hospitality, or customer service experience with an understanding of the premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Show flexibility and adaptability to meet business needs
- Be willing to constantly learn and develop new skills
- High cultural awareness and knowledge
- A proactive and positive attitude
- Competitive salary, commission, and attractive benefits
- Global career path for specialists and leadership roles
- Tailored trainings and development opportunities
- An international and inspirational working environment with a dynamic work culture
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