
Senior IT Manager
6 days ago
Job Title: IT Director
">- Lead the IT function, ensuring services consistently meet business requirements and align with recognised industry best practices.
- Serve as the primary IT contact for senior leadership, keeping executives and business stakeholders informed on all technology matters.
- Work closely with every department to understand their technology needs and design solutions that address them effectively.
- Plan and oversee the rollout of new technologies, providing direction to the internal IT team, managed service partners, and other staff.
- Own the integration and day-to-day reliability of the Website, ERP, and WMS platforms, ensuring customer orders flow through these systems efficiently.
- Oversee all aspects of ICT service delivery to maintain a secure, dependable, and fully operational environment.
- Establish and uphold appropriate governance for IT services and projects.
- Define and execute the IT strategy in support of the company's mission and strategic goals.
- Manage vendor relationships and procurement, including negotiating SLAs and holding suppliers to agreed targets and standards.
- Create and enforce policies, procedures, and standards for IT systems, services, and frameworks in line with best practice.
- Hold overall accountability for IT Security and Disaster Recovery.
- Develop and control the IT budget, prioritising spend according to company objectives.
- Manage projects across infrastructure rollouts, consolidations, and upgrades.
- Contribute to business-wide process improvement initiatives.
- Continuously monitor emerging technologies and assess their potential benefits for the organisation.
Experience & Skills
- Proven background in IT leadership with 7+ years in IT, covering strong Infrastructure, Network, and Applications Support experience—preferably within warehousing/manufacturing.
- Demonstrated ability to derive value from ERP systems in warehousing/manufacturing, including use of reporting tools to present insights for decision-making.
- Solid project management capability and experience applying structured project management frameworks.
- Strong understanding of business processes with a track record of using technology to drive efficiency.
- Excellent vendor and relationship management skills.
- Advanced analytical and problem-solving abilities.
- Outstanding communication skills.
- Broad functional and technical knowledge of IT systems and technology trends, with awareness of the risks and opportunities they create for the business.
- Wide familiarity with ICT systems, applications, and operating systems.
- Awareness of Data Protection legislation and its implications for ICT.
Note:
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