
Chief Retail Operations Leader
1 week ago
We are seeking a highly motivated and experienced Department Manager to join our team. The successful candidate will have excellent leadership skills, be able to inspire their team, and drive sales growth.
The primary responsibility of the Department Manager is to take accountability for their department, ensuring exceptional customer care, operational standards, and maximising sales and profitability.
- Deliver budgeted KPI plan for the department and any subsequent targets.
- Lead the team in delivering agreed business strategies.
- Maintain stock accuracy and ensure the right choice and levels of product to drive sales.
- Ensure delivery of excellent customer service while adhering to brand standards.
Required Skills and Qualifications:
- Good communication, coaching, and leadership skills.
- Customer-focused, organisational, and time management skills.
- Commercial mind-set and appropriate product knowledge.
- Problem-solving and decision-making skills.
- Visual merchandising and people management skills.
Benefits:
This role offers a challenging and rewarding opportunity to grow your career in a fast-paced retail environment.
We are an Equal Opportunities Employer.
Duties include:
- To deliver the Dunnes Stores principles of operations and customer service.
- Setting and implementation of the department brand standards.
- Ensuring all process and business changes are implemented as per the business requirement and on time.
- Providing feedback to senior managers on performance and key customer service developments.
NB: This job description outlines the main responsibilities but may change from time to time based on the company's needs and goals.
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