Business Optimisation Specialist

3 days ago

Dublin, Dublin City, Ireland beBeeEfficiency Full time €80,000 - €100,000

Optimise Business Efficiency

">This role involves collaborating closely with various stakeholders to drive efficiency and innovation across the organisation. The ideal candidate will have/be: degree qualified or equivalent with 5+ years' experience working in the financial services industry.
A strong understanding of business processes and how they interact with IT systems, including knowledge of common business functions such as finance, operations, and customer service.
Familiarity with the stages of the Software Development Life Cycle (SDLC), including requirements gathering, design, development, testing, deployment, and maintenance.
Knowledge of ITIL service management principles and practices.
Working in an agile working environment with regular change, at pace and to tight deadlines.
Support of production systems from incident to root cause analysis, problem resolution, testing, and releasing to production.
The successful candidate will Provide global support during critical quarter end reporting timelines, which will require working / being on call across North American and European time zones.
Key Responsibilities:
  • Process Improvement: Identify inefficiencies in business processes and implement effective solutions to achieve significant improvements.
  • System Integration: Ensure seamless data flow between different departments and systems through effective integration of business systems.
  • Stakeholder Collaboration: Facilitate communication and collaboration between business units and IT teams, ensuring business needs are accurately translated into technical requirements and solutions.
  • Project Success: Contribute to the successful delivery of projects by providing technical expertise and support.
  • Production Support: Assist in monitoring and maintaining production systems and ensure documentation is up to date.
  • Sustainment: Lead the troubleshooting and resolution of complex incidents/problems, determining root causes and developing new approaches, tactics, and initiatives to resolve issues.

What We Offer

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Our Culture

Our culture promotes equality and inclusion for all employees. We strive to ensure that our behaviours, processes and practices are aligned to this culture. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

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