Luxury Retail Leadership Position

3 days ago

Dublin, Dublin City, Ireland beBeeLeadership Full time €40,000 - €55,000
Assistant Store Manager Job Description

This is a leadership role within our boutique, supporting the Store Manager in all aspects of boutique management.

The successful candidate will have 3-5 years of experience in luxury retail and excellent leadership skills.

Key Responsibilities
  • Lead and motivate the sales team during daily operations
  • Support recruitment, onboarding, and training of team members
  • Conduct daily briefings, performance coaching, and mentorship
  • Create a motivating environment focused on team growth and development
  • Act as the Store Manager in their absence, ensuring leadership continuity
Client Experience & Clientelling
  • Maintain the highest standard of personalized luxury service
  • Encourage and monitor CRM engagement, including new client capture and VIP retention
  • Resolve elevated client concerns with professionalism and brand alignment
  • Coach staff on building long-term customer relationships through exceptional service
  • Support the achievement of daily, weekly, and monthly sales goals
  • Monitor individual and team KPIs; drive improvement through action plans
  • Identify commercial opportunities on the sales floor and in client behaviour
  • Ensure full engagement in store campaigns and product launches
Operations & Compliance
  • Oversee stock management, deliveries, and transfers
  • Ensure store opening, closing, and cash-handling procedures are executed properly
  • Uphold loss prevention protocols and ensure audit compliance
  • Assist with workforce planning and administrative tasks as delegated
Visual Merchandising & Brand Representation
  • Ensure consistent adherence to visual merchandising guidelines
  • Collaborate with VM team to execute floor set changes and in-store animations
  • Maintain a premium environment reflective of the brand's aesthetic
  • Support the integration of marketing and visual initiatives into the store experience
Skills & Qualifications
  • Excellent leadership and coaching skills
  • Proficiency in sales reporting, CRM, and inventory systems
  • Strong communication and interpersonal abilities
  • Fluent in English
Benefits
  • Competitive salary
  • Monthly and annual performance bonuses
  • Enhanced pension contribution
  • Generous holiday allowance
  • Private health cover
  • Enhanced Maternity, Paternity and adoption pay
Seniority level

Mid-Senior level

Employment type

Full-time

Job function
  • Sales, Management, and Business Development
Industries
  • Retail Luxury Goods and Jewelry
  • Retail Apparel and Fashion

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