Retail Store Operations Manager

3 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

Circle K is now hiring for a Full-time Retail Store Operations Manager.

About the Role:

  • Responsible for leading and managing a team to deliver high levels of customer service and sales in a retail store environment.
  • Must have a proven track record of consistently delivering results and strive to achieve and surpass goals and expectations with a high sense of urgency.

Key Responsibilities:

  • Overall responsibility for a Circle K store, ensuring it operates efficiently and effectively.
  • Coaching, training, and developing team members to achieve their full potential.
  • Championing a world-class customer experience in-store, including handling customer complaints and feedback.
  • Maintaining store appearance and merchandising standards.
  • Preparing food and drinks for customers, adhering to health and safety guidelines.
  • Managing stock levels, inventory, and ordering supplies as needed.
  • Generating sales leads for the fuel card team and promoting additional services to customers.

Requirements:

  • A minimum of 2 years' retail management experience, preferably in a fast-paced environment.
  • Proven leadership skills, with the ability to motivate and develop a team.
  • Demonstrated ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Familiarity with IT systems, including point-of-sale software and other retail technologies.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.

Benefits:

  • Free K Coffee & Sandwich/Salad during your shift.
  • Permanent contracts with guaranteed weekly hours.
  • 20 days holiday per year pro rata.
  • Health & Wellness initiatives.
  • Bike to work scheme.
  • Employee assistance programme.


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