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Financial Service Career Starter

2 weeks ago

Dublin, Dublin City, Ireland beBeeCareer Full time €35,000 - €40,000
Member Services Representative

This is a great opportunity to start a career in the financial sector and gain valuable experience in member services.

The ideal candidate will be part of a team providing customer service via phone, email, or back-office support.

  • Providing customers with a high level of service and support.
  • Processing loan applications and supporting customers with account management.
  • Acting as a liaison and assisting with Credit Control queries.
  • Carrying out administrative duties as required.

Requirements:

  • Certification in Loans & Savings & Investments preferred, or willingness to complete relevant exams
  • Good IT skills.
  • Excellent customer service skills.
  • Excellent administration skills with strong attention to detail.
  • 1–2 years' experience in a similar role would be an advantage.

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. Our company values include:

  • Sustainability: We are committed to reducing our environmental impact.
  • Customer Focus: We put our customers at the heart of everything we do.
  • Teamwork: We believe in working together to achieve our goals.
  • Innovation: We encourage creativity and innovation in all areas of our business.

About the Role

The successful candidate will work in a team environment and provide support to other teams as required. They will be responsible for:

  • Providing customers with excellent service and support.
  • Processing loan applications and supporting customers with account management.
  • Acting as a liaison and assisting with Credit Control queries.
  • Carrying out administrative duties as required.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. They will also have good IT skills and be able to learn new systems quickly.
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