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Cloud IT Support Expert

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

About Us

Unlock Your Career Potential in Cloud Computing

At Amazon Web Services, we believe in empowering our employees to reach their full potential. Our team of experts provides world-class support to our customers, helping them navigate the complexities of cloud computing.

We are seeking a skilled Cloud Security Support Engineer to join our team. As a key member of our support team, you will work closely with customers to resolve their technical issues and provide expert guidance on cloud security best practices.

Your Responsibilities Will Include:

  1. Applying advanced troubleshooting techniques to identify and resolve complex customer issues.
  2. Collaborating with Amazon Web Services teams to troubleshoot and resolve customer issues.
  3. Developing and delivering educational content to help customers improve their cloud security knowledge.
  4. Participating in regular training sessions to stay up-to-date with the latest cloud technologies and trends.

Why Join AWS Support?

  • We offer a competitive compensation and benefits package.
  • Our flexible working arrangements support work-life balance.
  • We prioritize diversity and inclusion, creating an environment where everyone feels valued and empowered.
  • Our team is passionate about delivering exceptional customer service and support.