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Insurance Claims Process Improvement Expert

2 weeks ago

Dublin, Dublin City, Ireland FK International Full time

In this key role, the Compliance and Efficiency Analyst will play a pivotal part in ensuring that claims are processed effectively and efficiently. The ideal candidate will have experience in claims within the General Insurance Industry, including a quality assurance role. Strong knowledge of Public Liability, Employers Liability, Motor, and Property claims, including regulatory and operational requirements, is also essential.

Key Responsibilities
  • Developing and maintaining quality procedures, supporting training initiatives, and following up on corrective actions to drive performance improvements.
  • Collaborating closely with internal teams and external service providers to assess performance, identify gaps, and provide actionable insights.
  • Contributing to regulatory compliance, complaint management, and system enhancements, all while fostering a culture of continuous improvement and maintaining high-quality standards across the claims process.