Senior Event Coordinator

2 days ago

Dublin, Dublin City, Ireland beBeeExperienced Full time €45,000 - €65,000
Job Description

We are seeking an experienced event professional to produce exceptional events from conception through to completion.

This role involves providing outstanding customer service, ensuring quality expectations are met, and exceeding client satisfaction.

Key Responsibilities:
  • Report directly to the Director of Marketing and Events, overseeing event coordination and sales inquiries.
  • Meet with prospective clients for show-arounds, weddings, private functions, and corporate events.
  • Ensure prompt and professional responses to sales inquiries, maintaining accurate records and follow-up communications.
  • Prepare comprehensive reports on business bookings, outlining current and future year projections.
  • Generate quotations for prospective bookings and timely follow-ups to maximize revenue.
  • Liaise closely with clients to coordinate event details, ensuring accuracy in billing and information.
  • Monitor, coordinate, and communicate event bookings, maintaining up-to-date profiles and recording client feedback post-event.
  • Process conference bookings, private functions, and guest satisfaction through effective key account management.
  • Upsell products and services throughout the event process to increase revenue.
  • Maintain open communication with clients during the event phase, ensuring smooth handovers to operations teams for execution.
  • Manage customer feedback, addressing guest concerns and resolving recurring issues.
  • Schedule and attend weekly function and sales meetings, collaborating with other departments to ensure event success.
Requirements:
  • Minimum two years of experience in Weddings or Event Management is required.
  • Highly organized, efficient multi-tasker with excellent communication and organizational skills.
  • Proficient in a range of software applications, including Opera V5/Cloud, Word, Excel, PowerPoint, and all social media channels.
  • Excellent customer-service orientation, a team player, and proficiency in English language.
Skills:

Event Planning, Sales, Organisation, Coordinating Events, Managing Events

Benefits:

Gym Membership, Meal Allowance/Canteen, Paid Holidays, Parking, Staff Discounts, Free Golf Perks

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