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Carer Leader

2 weeks ago

Dublin, Dublin City, Ireland Comfort Keepers Homecare Ireland Full time
About Comfort Keepers Homecare Ireland\\

Comfort Keepers Homecare Ireland is a leading provider of home care services, dedicated to improving the lives of carers and the people they support. Our team is passionate about delivering exceptional care and making a real difference in our communities.

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About This Role\\

We are seeking an experienced Carer Executive to join our team in South Dublin. As a key member of our care management team, you will play a vital role in supporting our carers and ensuring their success.

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Key Responsibilities\\
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  • Manage carer performance and conduct regular welfare check-ins\\
  • Address issues escalated by office staff and ensure effective resolution\\
  • Conduct annual performance reviews and set actionable improvement plans where needed\\
  • Support carers with training, scheduling, and maximizing their availability\\
  • Collaborate with HR for escalations requiring additional support\\
  • Proactively identify and address common challenges with measurable solutions\\
  • Act as the single point of contact for carers on escalations involving other departments\\
  • Back up scheduling and planning teams during planned or unplanned absences\\
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Why Join Us?\\

At Comfort Keepers Homecare Ireland, we value our carers and recognize their importance in delivering exceptional care. In this role, you will have the opportunity to make a real difference in the lives of carers and the people they support.

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What You'll Need\\
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  • A QQI Level 6 healthcare qualification\\
  • 2+ years' people management experience and familiarity with public health or related sectors\\
  • Case management experience and proficiency with healthcare management systems and Microsoft Office\\
  • Outstanding communication and organizational skills\\
  • A proactive approach to problem-solving and a passion for supporting carers\\
  • The ability to travel locally as needed\\
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Benefits\\

We offer a competitive salary and a comprehensive benefits package, including discounted healthcare, birthday off, annual leave increased with tenure, employee assistance program, and more.