Field Service Professional

2 weeks ago

Kilkenny, Kilkenny, Ireland beBeeEngineer Full time €48,000 - €63,000

Job Title: Service Engineer - Field Operations

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Role Overview:

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  • Deliver exceptional customer service while ensuring safety standards and company procedures are adhered to.
  • Tackle diverse tasks in a dynamic environment that values growth and development.
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Key Responsibilities:

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  • Manage tasks using PDA software and provide customers with accurate updates.
  • Conduct visual risk assessments and escalate concerns as needed.
  • Deliver excellent customer service, discussing service plans and upgrades onsite.
  • Perform inventory checks for van and lockup stock.
  • Plan efficient travel routes using SATNAV.
  • Maintain company vehicles and property in excellent condition.
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Required Skills and Qualifications:

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  • Relevant experience in a similar role.
  • Physically fit for the job (medical assessment may apply).
  • Clean Irish driving license.
  • Proficiency in IT, including Microsoft Office and PDA software.
  • Strong troubleshooting skills in challenging environments.
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Benefits:

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  • Annual leave: 24 days plus public holidays.
  • Pension scheme: 5% company match.
  • Life assurance: 4x your salary.
  • Tools provided: Company van and tablet.
  • Lunch allowance.
  • Overtime rates: Time and a third (Mon-Fri outside regular hours); time and a half on optional Saturdays.
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