Front Office Liaison

1 week ago

Waterford, Waterford, Ireland beBeeReception Full time €25,000 - €35,000

Seeking a charismatic Receptionist to create exceptional guest experiences, setting us apart from competitors.

Job Responsibilities:
  • Greet guests upon arrival and provide assistance as needed.
  • Perform check-in, check-out, and cash handling tasks efficiently.
  • Manage online and phone reservations, directing calls to the agreed standard.
  • Represent the hotel in a professional manner at all times.
  • Action guest requests promptly and maintain high standards of service.
Required Skills and Qualifications:
  • Excellent verbal and written communication skills.
  • One-year previous Hotel Front Office experience.
  • Detailed knowledge of daily hotel operations, guest rooms, locations, amenities, and services offered.
  • Flexible attitude to working days and shifts.
Benefits Package:
  • Competitive management benefits package.
  • Hotel B&B discounts across the group.
  • 20% discount on bar & restaurant food in a sister property.
  • 10% discount on food for family occasions (groups of 20 or more).
  • Comp golf available on Druids Heath to all Neville Hotel Team Members.
  • Meals during shifts.
  • Free onsite tea/coffee.
  • Opportunities for career progression.
  • Employee of the Month and Employee of the Year awards.
About Us:

We offer a dynamic and supportive work environment where you can develop your skills and achieve your goals. Our team is passionate about delivering exceptional service and ensuring our guests have an unforgettable experience.

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