Administrative Assistant for Healthcare Professionals

2 days ago


Limerick, Limerick, Ireland Mid West Physiotherapy Full time

We are seeking a skilled and detail-oriented Medical Secretary to join our team at Mid West Physiotherapy in Limerick. As a Medical Secretary, you will play a vital role in delivering exceptional customer service and supporting our healthcare professionals.

This is a full-time opportunity to work in a dynamic and fast-paced environment, where no two days are the same. Your key responsibilities will include:

  • WELCOMING PATIENTS TO THE CLINIC AND MANAGING THEIR APPOINTMENTS
  • Maintaining accurate patient records and processing appointment payments
  • FOLLOWING UP ON MISSED APPOINTMENTS AND COMMUNICATING EFFECTIVELY WITH PATIENTS AND CLINICIANS
  • MANAGING INSURANCE COMPANY AND CORPORATE REFERRALS, AND ASSISTING WITH THIRD-PARTY BILLING
  • HANDLING ADMINISTRATIVE TASKS SUCH AS DATA INPUTTING, SCANNING, FILING, AND POSTAGE
  • GENERATING AND TRACKING REGULAR REPORTS FOR CLINICIAN COMPLETION
  • OPTIMISING CLINIC EFFICIENCY AND PROCESSES, AND ENSURING COMPLIANCE WITH GDPR CONFIDENTIALITY REQUIREMENTS

We offer a competitive salary, paid employer pension, paid health insurance, and regular hours (40 hours per week, Monday to Friday). Our benefits also include all statutory entitlements, a happy and collaborative team environment, comprehensive induction training, and career development opportunities.

Key skills and qualifications for this role include:

  • 1+ years' experience in a similar role (e.g., medical secretary / front of house / receptionist administrator)
  • Able to demonstrate competencies corresponding to the job description
  • Proficiency in Microsoft Office, particularly Excel and Word
  • Fluent spoken and written English, and knowledge of AI systems for healthcare/administration is highly desirable

You can expect:

  • A supportive and dynamic team environment


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