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Digital Outreach Specialist
2 weeks ago
Cognizant is seeking a highly skilled Digital Outreach Specialist to join our team. This role will focus on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on Google Maps through Google's Geo Data Upload Tool.
The ideal candidate will have excellent communication skills in English and German, experience in business development and B2B partnerships/sales, customer service, and expertise in Salesforce.com; Google Drive. A Bachelor's degree in Business Administration, GIS, or a related field is also required.
Key Responsibilities:
- Communicate Google's geo mission to authoritative entities and engage with potential partners to share basemap data for inclusion on Maps.
- Conduct research in assigned cities across geographies to collate data from approved sources that can be used to enhance the accuracy of Google Maps.
- Liaise between external partners and Google stakeholder teams to convey requirements, validate data, coordinate and communicate updates about fixes/edits, etc.
- Manage and track all data submissions (through GDU or outside GDU) with GDO operations teams and various external partners.
- Report details of outreach and/or operational issues to GDO Outreach Operations Lead.
- Update information in internal planning tools and platforms as required, including logging and tracking all research, outreach, rejections, resulting submissions, etc.
- Document deliverables, such as the number of partners contacted/onboarded, number of open data sources identified or data sets submitted/ingested, number of edits made originating from outreached sources.