
Retail Hospitality Ambassador
2 weeks ago
Customer Service Representative
Job DescriptionWe are seeking a Customer Service Representative to provide exceptional service to our customers. The ideal candidate will be warm and welcoming, with the ability to engage with every visitor in a friendly and approachable manner.
The successful candidate will be responsible for assisting customers with their queries, providing information about our products and services, and promoting our online and retail offerings.
As a key member of our team, you will play a vital role in creating a positive customer experience and contributing to the success of our business.
Required Skills and Qualifications- Excellent communication and interpersonal skills
- Able to work well in a team environment
- Friendly and approachable demeanor
- Competitive salary
- Additional premiums for overtime, Sundays, and bank holidays
- Paid rest breaks
- Flexible work patterns
- Performance bonus & promotional rewards
- Family leave (maternity, paternity, adoptive, parental, and wedding leave)
- Company Sharesave Scheme (25% discount on Flutter Shares)
- Life cover
- Company pension scheme
- Company sick pay
- Wedding leave
- Discounted health insurance
- Employee assistance programme (including up to 6 free counselling sessions)
- Financial wellbeing platform – NUDGE
- Company social events
- Group discount scheme
- Eyecare vouchers
- Cycle to work scheme
- Tax saver tickets (bus/rail)
We value diversity and inclusion and welcome applications from candidates from all backgrounds. We encourage people to apply who have not worked in the betting industry before and offer training to support their development.
Apply today to join our dynamic team and contribute to delivering outstanding hospitality in the retail world.
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