Senior Client Strategist

1 week ago


Galway, Galway, Ireland beBeeCustomer Full time €40,000 - €60,000
Job Overview

The primary objective of this role is to provide exceptional customer service and drive product adoption among corporate clients.

Key Responsibilities
  • Onboard new customers ensuring they receive the most value from our leading SaaS platform.
  • Define and optimize the customer journey while possessing a technical aptitude for understanding our product.
  • Maintain relationships with customers resolving conflicts and driving engagement and renewals.
Requirements
  • At least 3 years experience in customer success relationship management or account management preferably in B2B Enterprise SaaS environment.
  • Exceptional analytical and problem-solving skills with the ability to make decisions and take ownership.
  • Self-motivated able to work with minimal supervision and accountable for results.
Desirable Skills
  • Possession of a strong technical aptitude including understanding of software development concepts.
  • Ability to influence through persuasion negotiation and consensus building.


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