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Hospitality Team Lead

1 week ago

Kilkenny, Kilkenny, Ireland Kilkenny River Court Hotel Full time

Job Title: Hospitality Team Lead

Job Overview:

Kilkenny River Court Hotel is committed to providing exceptional guest experiences. We are seeking a highly skilled and experienced Hospitality Team Lead to join our team.

About the Role:

The successful candidate will be responsible for leading our hospitality team and ensuring the highest level of guest service in all bar areas. You will have excellent leadership and communication skills, with the ability to motivate and train team members.

Key Responsibilities:

  • Lead the hospitality team to achieve 4-star standards in all bar areas.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Train and develop team members to enhance their skills and knowledge.
  • Maintain high levels of cleanliness and organization in all bar areas.
  • Collaborate with other departments to ensure seamless delivery of guest services.
  • Monitor and address any issues or complaints promptly.

Requirements:

  • A minimum of 2 years' experience in a similar role.
  • Excellent leadership and communication skills.
  • Ability to motivate and train team members.
  • Strong knowledge of HACCP regulations.
  • Good knowledge of cocktails and wine.