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Operations Team Lead
2 weeks ago
Job Title: Operations Manager
Location: Carrigaline, Co. Cork
Job Type: Full-time, Permanent
Sector: Hospitality - Food & Beverage / Management
About the Role:
We are currently seeking a dynamic and experienced Operations Manager to join our team in Carrigaline. This is a hands-on leadership role overseeing food & beverage operations, ensuring high standards of service, smooth daily operations, and customer satisfaction across multiple outlets.
Key Responsibilities:
Oversee daily service across multiple venues including bar, dining areas, and function spaces
Manage AM and PM shifts covering breakfast, lunch, carvery, dinner, and evening bar service
Handle customer queries, feedback, and complaints efficiently
Support seamless coordination of conference, banquet, and event operations
Ensure all daily bills and reports are accurate and properly posted
Requirements:
Proven experience in a senior hospitality supervisory role
Strong knowledge of bar and restaurant operations
Excellent leadership, problem-solving, and interpersonal skills
Ability to lead a team in a busy, customer-focused environment
Flexibility to work shifts, including evenings and weekends