
Senior Private Credit Operations Manager
2 weeks ago
Role Overview:
The Investment Operations Manager is a key position within our organization, responsible for overseeing the Loan Operations team. The team's primary focus is on maintaining and processing all lifecycle events for Private Credit, managing client deliverables, and developing best-in-class processes to meet the evolving private loans market.
This senior-level role will lead a team of Loan operation SMEs specializing in servicing private loans. Key responsibilities include:
- Managing all client and team deliverables, ensuring adherence to best practices
- Creating and implementing operational standards and procedures
- Supporting professional development of staff and supervisors
- Becoming a subject matter expert on processing complex lifecycle events such as restructures
- Staying informed of industry developments
- Maintaining good relationships with clients, internal teams, vendors, loan agents, and relationship managers across a global team
- Managing resource planning, collaborating with other teams
- Training, coaching, and mentoring new employees; motivating staff
- Ensuring client service excellence and timely query resolution
- Leading or participating in initiatives and projects related to operational improvements and efficiencies
Requirements:
To be successful in this role, you will require:
- At least 10 years' experience in Alternative funds, with a minimum of 5 years in private credit/loan operations
- 4 years in a supervisory or management role
- Knowledge of portfolio accounting systems
- Knowledge of Power BI, Alteryx automation tools (desirable)
- B.S./B.A. in Accounting/Finance or related field
Attributes We Value:
Essential qualities include:
- Strong written and oral communication skills
- Excellent organizational and analytical skills
- Initiative and ownership of responsibilities
- Problem-solving ability for complex activities
- Project management experience
- Vendor management experience
Benefits:
We offer a comprehensive package including:
- Healthcare for you and your dependents
- Pension scheme
- Tax saver travel benefits
- Bike-to-work scheme
- On-site gym with fitness classes and personal training
- Education assistance
- Generous leave entitlements
- Paid volunteer days
- Life assurance
- Employee share schemes
Our Organization:
We promote a healthy work-life balance through a hybrid working model and flexible hours. We are an Equal Opportunity Employer and value diversity. We invest in our people's success, recognizing that a motivated workforce is key to growth.
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