
Ambassador of Customer Satisfaction
1 week ago
We aim to create exceptional customer experiences in our stores.
As a customer-facing professional, you will be responsible for engaging with customers in a positive and helpful manner, ensuring stock loss controls are maintained, adhering to cleanliness and hygiene standards, following freshness and rotation principles, and managing waste correctly.
You will also support the stock count process and work across various shifts, tasks, and colleagues. A typical day may involve restocking shelves, serving customers, operating tills, and preparing the store for the next day.
Key Responsibilities:- Engaging with customers in a friendly and helpful way
- Maintaining stock loss controls across all areas of the store
- Ensuring cleanliness and hygiene standards are met
- Following freshness and rotation principles
- Properly managing all waste
- Supporting the stock count process
- A proactive attitude and excellent customer service skills
- The willingness to go above and beyond for our customers
- To be responsible and reliable
- To thrive in a fast-paced environment
- Strong teamwork skills
- Previous experience in a customer-facing role is desirable but not essential, provided you have the right attitude
- A competitive salary structure
- Opportunities for career growth and development
- High-performing individuals will be invited to join our leadership academy as part of their ongoing development
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