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Technical Business Analyst

1 week ago

Dublin, Dublin City, Ireland Interactive Brokers Full time

About the Position

We are looking for a skilled Technical Business Analyst - Global Operations to join our team. As a key member of our operational department, you will be responsible for providing business and technical support on the consideration, design, and specification of various projects that impact our global operations.

Your Key Responsibilities

  • Manage projects from inception through completion, ensuring timely delivery and high-quality results.
  • Build relationships with cross-functional teams to understand their needs and develop solutions that meet those requirements.
  • Analyse existing systems and processes, identifying areas for improvement and proposing solutions to address changing demands.
  • Liaise with programming teams to ensure proposed solutions are viable and fit-for-purpose.
  • Test and execute system changes, providing pre- and post-implementation support to operational teams.
  • Triage system bugs, conduct root cause analysis, and coordinate resolutions with programming teams.

Requirements

  • Bachelor's degree in engineering, computing, or a related field (desired).
  • At least 3 years of experience in business analysis, with accreditation a plus.
  • Strong technology experience, including relational databases (SQL).
  • Demonstrable business-level knowledge of process flow diagrams, business process modelling, and design.