Business Process Improvement Analyst
7 days ago
We are seeking an experienced Business Process Improvement Analyst to join our team. In this role, you will have the opportunity to work closely with customers, developing and implementing business processes that meet their unique needs.
You will collaborate with our product team to proactively manage gaps and delta requirements, ensuring that our customers receive the best possible service.
The ideal candidate will have a strong background in services area, including knowledge of end-to-end processes and implementation experiences in S/4HANA Public Cloud. If you are a motivated and detail-oriented individual who enjoys working collaboratively with others, we encourage you to apply.
About Our Values:At SAP, we are committed to our values of innovation, collaboration, and customer satisfaction. We believe in recognizing and rewarding our employees' hard work and dedication, and we offer a range of benefits and opportunities for growth and advancement.
We are passionate about delivering exceptional results and driving innovation in the field of cloud enterprise solutions. If you share our passion and values, we encourage you to apply for this exciting opportunity.
- SAP Service Management
- Coordinate the activities of the team in all phases of the project
- Propose the to-be design and if needed, the alternative solutions when requirements are not supported by Standard best practices
- Be prescriptive and guide the customer in the standard process of SAP
- Help the customer to make key decisions (preparing pros and cons)
- Ability to provide E2E process view and to identify/anticipate the interdependencies with other areas: Finance (for settlement of revenue), Logistics (for MRP, advanced aTP, delivery and transportation), Sales (for the spare parts flows and solution order) and integration to external applications
- Proactively manage the gaps/delta requirements with SAP Product team
- Collaborate with Customer's business process teams to ensure alignment and support
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