Hospitality Operations Manager
7 days ago
This senior management position is responsible for overseeing hotel operations, ensuring exceptional guest experiences, and driving operational success.
Key Responsibilities:- Lead with Excellence: Oversee hotel operations in the absence of the General Manager.
- Deliver Exceptional Service: Ensure every guest experiences top-notch service and swiftly resolve any queries or complaints.
- Collaborate with Teams: Partner with Heads of Department to maintain impeccable standards and consistency.
- Drive Operational Success: Assist in achieving goals, manage resources efficiently, and uphold health and safety standards.
- Elevate F&B: Work closely with the Head Chef to review menus and maintain outstanding food quality.
To be successful in this role, you will need:
- At least 3 years as an Operations Manager/Director of Operations in a 4-star hotel in Ireland.
- Strong financial acumen paired with extensive F&B and banqueting experience.
- Organized, meticulous, and passionate about guest satisfaction.
- Exceptional communication skills and a collaborative spirit.
This role offers:
- A dynamic environment in a bustling, supportive, and luxurious setting.
- The opportunity to make a significant impact on maintaining and elevating high standards of service.
- A platform to grow and progress in the hospitality industry.
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