Hospitality Operations Manager

7 days ago


Carlow, Ireland Choice People Full time
About the Role

This senior management position is responsible for overseeing hotel operations, ensuring exceptional guest experiences, and driving operational success.

Key Responsibilities:
  • Lead with Excellence: Oversee hotel operations in the absence of the General Manager.
  • Deliver Exceptional Service: Ensure every guest experiences top-notch service and swiftly resolve any queries or complaints.
  • Collaborate with Teams: Partner with Heads of Department to maintain impeccable standards and consistency.
  • Drive Operational Success: Assist in achieving goals, manage resources efficiently, and uphold health and safety standards.
  • Elevate F&B: Work closely with the Head Chef to review menus and maintain outstanding food quality.
Requirements

To be successful in this role, you will need:

  • At least 3 years as an Operations Manager/Director of Operations in a 4-star hotel in Ireland.
  • Strong financial acumen paired with extensive F&B and banqueting experience.
  • Organized, meticulous, and passionate about guest satisfaction.
  • Exceptional communication skills and a collaborative spirit.
Benefits

This role offers:

  • A dynamic environment in a bustling, supportive, and luxurious setting.
  • The opportunity to make a significant impact on maintaining and elevating high standards of service.
  • A platform to grow and progress in the hospitality industry.


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