Business Support Officer

4 days ago

Dublin, Dublin City, Ireland beBeeSupport Full time €45,000 - €60,000

Job Description

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  • ">
  • Provide high quality customer service and business support to our customers.">
  • Administer business and provide customer service for corporate clients.">
  • Handle and resolve customer queries in an efficient and professional manner.">
  • Reconcile daily payments on pension schemes.">
  • Provide general administration to support the business.">
]

Requirements

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  • 2 - 5 years' service in the Pensions industry, in administration and/or claims.">
  • Completed the QFA exams or relevant industry equivalent or be in the process of completing these exams.">
  • Previous customer service work experience is essential.">
  • Professional telephone manner and excellent communication skills.">
  • Ability to work as part of a team and deliver team targets.">
  • Excellent PC skills.">
  • Working on own initiative to strive to meet and surpass productivity and quality targets.">
  • Excellent organisational skills.">
  • Excellent timekeeping & attendance required.">
  • A flexible approach to the working week – flexi time is in operation, but rotas exist in some areas.">
]

Benefits

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  • We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.">
  • We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.">
]

About Us

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  • Irish Life is one of Ireland's largest financial institutions with a presence across a range of financial services markets.">
  • We are one of Ireland's leading financial services groups with over 1.5 million customers.">
  • We are proud of our culture of developing and supporting the growth and professional development of our people.">
  • The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.">
  • Irish Life is proud to be an Equal Opportunities employer.">
  • We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.">
  • We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.">
],

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