
Retail Operations Manager
1 day ago
We are seeking a highly motivated and experienced retail operations manager to lead our team in delivering exceptional customer service and achieving sales targets.
Main Responsibilities:- Lead a team of retail store staff, fostering a culture of excellence and driving sales growth through effective leadership.
- Oversee daily store operations, including opening and closing procedures, stock control, and maintenance of the store environment.
- Develop and implement strategic plans to drive sales growth, enhance customer satisfaction, and improve employee engagement.
- Conduct performance reviews, provide coaching and training, and make recommendations for promotions or disciplinary action as needed.
- Maintain accurate records, including sales data, inventory levels, and employee attendance.
- A minimum of 2 years' experience in retail management, preferably in a similar role.
- Proven track record of consistently delivering results, demonstrating strong leadership skills, and driving sales growth.
- Demonstrated ability to work effectively in a fast-paced, target-driven environment, prioritizing tasks, and managing multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and suppliers.
- IT literate, with experience using point-of-sale systems, inventory management software, and other relevant tools.
This is an excellent opportunity for a motivated and results-driven individual to take on a challenging and rewarding role with opportunities for career progression.
Our Expectations:We expect the ideal candidate to possess a passion for delivering exceptional customer service and driving business growth.
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