Operational Excellence Specialist

6 days ago


Dublin, Dublin City, Ireland Bank Of Ireland Full time

Operational Excellence Specialist

We are seeking an Operational Excellence Specialist to join our team in the Wealth and Insurance division of Bank of Ireland.

About the Role

This is an exciting opportunity for a Business Analyst to work alongside a team of testing analysts, developers, business analysts, and product specialists.

The primary objective of this role is to understand the company's objectives and determine the technology resources required to achieve strategic goals.

Main Responsibilities

  • Collaborate with product owners and leaders to drive product definition and deliver digital solutions.
  • Confirm accurate implementation of technical and non-technical requirements.
  • Lead workshops and requirement gathering to produce high-quality business analysis and clear business requirement documentation.
  • Engage with stakeholders to detail business improvements and issues.
  • Create business requirements documents and functional specifications.
  • Document user stories, contribute to backlog refinement, daily stand-ups, and retrospectives.
  • Liaise with Scrum Masters, POs, and engineers to translate technical requirements into business solutions.
  • Undertake change management activities such as training support, incident management, and go-live support.
  • Ensure business readiness for deployment of changes.

Requirements

  • A degree qualification in a related area such as business, finance, data analysis, IT, or information management.
  • Significant experience working with Agile/Hybrid/Waterfall project delivery models, particularly within the financial services/Insurance industry.
  • Practical knowledge of data management and data integration (statistical methodologies).
  • Excellent communication and problem-solving skills.


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