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German Inbound Customer Care Specialist
2 weeks ago
Cpl Healthcare is recruiting a German Inbound Customer Care Specialist to join our team in Ireland. This remote role involves providing exceptional customer service to clients from Germany, resolving issues via phone or email and identifying sales opportunities.
Key Responsibilities:- Solve customer complaints and issues promptly
- Foster strong relationships with customers
- Pursue sales opportunities to maximise revenue
To succeed in this role, you will have:
- A minimum of 6 months customer contact experience, preferably in hospitality or retail
- A friendly, enthusiastic and telephone-friendly personality
- Good PC skills and fluency in both German and English
We offer a competitive salary of €24,000 per year, plus weekly commission, as well as relocation support including flight refund and hotel nights. This is a fixed-term contract lasting 6 months, renewable based on performance and company needs.
Benefits:- Work-from-home flexibility, Monday-Friday, 8:30-5pm
- Relocation support for the right candidate
If you are passionate about delivering exceptional customer experiences and possess the required skills, please apply and we can discuss further details.
