Customer Service Representative for Golf Operations

2 days ago

The Municipal District of Adare Rathkeale, Ireland Daemen University Full time

Our Mission



We are committed to creating magical, unforgettable experiences for our guests and team alike.



We are currently recruiting for a Golf Retail Assistant to join our Golf Operations team.



Golf Retail Assistant Job Description

This is a fantastic opportunity to join our award-winning team and contribute to our mission.



Key Responsibilities


  • To ensure that the Pro Shop stock is merchandised correctly at all times, this includes refolding of stock, polishing and hoovering display areas and following the schedule for Pro Shop cleaning and to dress, change and place strategically all mannequins, shop displays, promotional materials depending on season, stock levels and expected guests.
  • To assist members and guests to find the goods they are looking for or with any queries and offer guidance on product selection to customers, encouraging sales where possible without being intrusive.
  • To assist with the co-ordination and delivery of member and guest events.
  • To meet and greet all members and guests upon arrival to the Clubhouse by name wherever possible.
  • To assist with member & guest reservations in both the golf department but also throughout the property.
  • Liaising with outdoor operations on all tee times when necessary and complete Driving Range/ Cart Duties and any outdoor services when required.
  • To be responsible for processing cash and card payments and reconciling totals at the end of the day.
  • To be aware of all that is happening on property, especially within the golf department and on the tee sheet each day.
  • To develop relationships with existing members, golfers, tour operators and group contacts.


Requirements For The Role

Good communication skills are essential.



Desirable Skills and Qualifications


  • Previous experience in retail or customer service is desirable.
  • You must be a good team player and possess the ability to build relationships across different departments.
  • Experience with Golf & Golf Services is desirable.
  • Membership management experience is advantageous.
  • Previous experience with Food & Beverage will also be an advantage.

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