Luxury Front Office Team Leader

2 weeks ago

Dublin, Dublin City, Ireland beBeeResponsibilities Full time €42,000 - €55,000
Job Title: Front Office Supervisor

The Hyatt Centric is delighted to invite applicants for this exciting position.


This Ireland's first Hyatt Hotel, located adjacent to St Patrick's Cathedral, offers a unique opportunity to join our team and be part of introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the Capital.


We are proud to be part of the Failte Ireland Employer Excellence Programme and have been recently certified as A Great Place to Work. Our goal is to provide an exceptional service to our guests and members at all times.


Key Responsibilities:


  • Assist the Front Office Manager in managing the Front Office.
  • Ensure Corporate standards are achieved at all times.
  • Lead the team to ensure confidence, knowledge, and expertise required maximising sales and reaching set targets.
  • Provide excellent customer care and professionalism at all times.
  • Train each and every staff member in the department to ensure standards and sales required are met and continually achieved.
  • Responsible for all aspects of the day-to-day running and development of the Reception area.
  • Promote a safe working environment and be aware of Health, Safety, and Fire Procedures.
  • Offer the highest level of guest service in the Hotel, ensuring 4* agreed standards are achieved at all times.

Qualifications/Experience:


  • Previous experience in a similar role is preferred.
  • Brand experience would be an advantage.
  • Working knowledge of Front Office Systems, preferably Opera/Envision is essential.
  • Excellent written and spoken levels of English.
  • Previous experience in a similar sized property.
  • Excellent interpersonal skills.
  • Excellent organisational and communication skills.

Why Join Us?
  • Complimentary use of our Leisure Club.
  • Discounted rates in Hyatt Hotels worldwide.
  • Become Part of an award-winning property that prides itself in the development of talent.
  • Meals provided while on duty.
  • Hodson Bay Group Hotel Discounts.
  • Motivational Benefits-Employee of the Month, etc.
  • Active Sports & Social Club.
  • Fantastic opportunity to not only lead a four-star luxury Front Office but also a world-leading International Brand.
  • Exposure to other departments and initiatives that will support your overall development as a hospitality professional.


Excerpts from Previous Job Descriptions:
  1. Job Title: Front Office Supervisor
  2. Job Description: To work within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership
  3. Location: Adjacent to St Patrick's Cathedral
  4. Salary: Not Specified

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