Customer Experience Associate

5 days ago


Dublin, Dublin City, Ireland Executive Edge Full time

We are seeking an experienced Customer Experience Associate to join our dynamic team at Executive Edge. This permanent role offers a salary of €35k plus, depending on experience, as well as a pension. You will work 9am – 5pm, Monday to Friday, with hybrid working arrangements available on Mondays and Fridays.

About the Role:
  • You will be the dedicated customer service point of contact for one major client.
  • Order processing and management will be a key aspect of this role.
  • You will source pricing information for official quotations from supplier price lists or supplier quotations.
  • Preparation of quotes and purchase orders will also be required.
  • Liaising with the purchasing team to ensure timely deliveries is essential.
Requirements:
  • Experience in the electrical sector is desirable but not essential.
  • Excellent communication and interpersonal skills are necessary.
  • Proficiency in MS Word and Excel is required.
  • A keen eye for detail is vital.
  • Teamwork and collaboration are essential qualities for this role.
Skills and Qualifications:
  • MS Word
  • MS Excel
  • Customer Focus
Benefits:
  • Pension scheme
  • Hybrid working arrangement
  • Ongoing professional development opportunities


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