Operations Excellence Manager

2 weeks ago

Dublin, Dublin City, Ireland beBeeOperations Full time €55,000 - €70,000
Program Operations Specialist

We are seeking a Program Operations Specialist to join our Product Marketing & Strategy organization. This role will help manage and drive continuous improvement of the systems, processes, and workflows that keep our teams running smoothly and at scale to support the business and our customers.

  • Key Responsibilities

    This role is responsible for:

    • Managing Core Systems & Workflows: Own the implementation and upkeep of program management tools, ensuring deliverables are logged, workflows are consistent, and stakeholders have the visibility they need to succeed.
    • Standardizing & Improving Processes: Build and maintain a living library of Standard Operating Procedures (SOPs) that define how recurring processes should run, while continuously identifying opportunities to improve efficiency and scale operational excellence across the organization.
    • Ensuring Asset & Data Accessibility: Define how marketing assets, insights, and deliverables are organized and shared across teams — ensuring they are kept up to date, properly version-controlled, accessible for the right teams and systems, and easy to find.
    • Supporting Content & Program Operations: Manage the mechanics of content and program execution, including packaging and distributing assets across internal and external channels and coordinating recurring operational tasks within our teams and with other stakeholders and processes such as scheduling reviews, tracking approvals, data management, and keeping workflows aligned.
    • Driving Special Projects & Strategic Priorities: The rapid innovation in our ecosystem and the customer-centric nature of our business mean that our teams are regularly asked to get involved with cross-functional and high-visibility strategic initiatives.

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