Product Technical Escalation Expert
6 days ago
We are looking for a highly skilled Product Technical Escalation Expert to join our team. This role involves providing advanced technical support to customers, troubleshooting complex issues, and developing expertise in semiconductor process control equipment.
Key Responsibilities- Escalate complex technical issues to internal teams for resolution.
- Develop and maintain knowledge of semiconductor process control equipment and technologies.
- Collaborate with cross-functional teams to resolve customer issues.
- Document and report on technical findings and resolutions.
- Bachelor's degree in Electrical Engineering, Computer Science, or related field.
- Minimum 2 years of experience in semiconductor process control or related field.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Fluency in English language.
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Technical Escalation Expert
1 day ago
Dublin, Dublin City, Ireland Snowflake, Inc Full time**Overview:**Snowflake, Inc. is a leading cloud-based data warehousing company that enables businesses to unlock the full potential of their data.We are seeking a highly skilled and experienced Technical Escalation Expert to join our team and provide top-notch support to our customers.
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Technical Escalations Specialist
6 days ago
Dublin, Dublin City, Ireland datadog, inc. Full timeJob OverviewDatadog, Inc. is seeking a highly skilled and experienced Technical Escalations Specialist to join our team. As a critical member of our Revenue Engineering department, you will be responsible for driving customer success by resolving complex technical issues and providing expert-level support.In this role, you will work closely with our...
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Technical Escalations Engineer
4 days ago
Dublin, Dublin City, Ireland Datadog Full timeTechnical Escalations EngineerDatadog is a global leader in observability and security, empowering customers to harness the full power of our platform.As a Technical Escalations Engineer, you will operate at the heart of our ecosystem, working at the intersection of technical solutions, engineering, product, and customers. You will tackle complex technical...
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Technical Escalations Engineer 2
7 days ago
Dublin, Dublin City, Ireland Datadog Full timeTechnical Escalations Engineer 2 (Revenue Engineering) - EMEADublin, IrelandThe TeamAt Datadog, we don't just support our products, we master them. As Datadog's in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world's most innovative startups to...
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Escalation Resolution Expert
7 days ago
Dublin, Dublin City, Ireland Recruiters Full timeAbout the RoleWe are seeking a highly skilled Digital Escalation Specialist to join our team at Recruiters. As an escalation resolution expert, you will be responsible for interpreting and enforcing terms of service, reviewing reported escalations, and providing high-quality support to sensitive global partners.Key ResponsibilitiesEscalation Management:...
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Technical Escalations Engineer 2
6 days ago
Dublin, Dublin City, Ireland datadog, inc. Full timeTechnical Escalations Engineer 2 (Revenue Engineering) - EMEADublin, IrelandThe TeamAt Datadog, we don't just support our products, we master them. As Datadog's in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world's most innovative startups to...
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Escalations Resolution Expert
6 days ago
Dublin, Dublin City, Ireland Recruiters Full timeAbout the Role:">We are seeking a highly skilled Escalations Specialist to join our team at Recruiters.This individual will work closely with cross-functional teams to develop scalable solutions to user issues, protect users by decreasing negative engagement on the site and deliver qualitative and quantitative insight into user behavior.The successful...
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Escalation Resolution Expert
4 days ago
Dublin, Dublin City, Ireland Amazon Full timeWe are seeking a highly skilled Escalation Resolution Expert to join our Enhanced Support Services (ES2) team at Amazon. This team is part of the broader AWS Support organisation, dedicated to managing critical escalations and working with all areas of AWS.About the Job DescriptionThis role involves working closely with various teams to resolve complex...
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Technical Escalation Engineer 2
3 weeks ago
Dublin, Dublin City, Ireland Datadog Full timeTechnical Escalation Engineer 2 (Synthetics)Dublin, IrelandWe are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support,...
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Technical Escalation Engineer 2
1 week ago
Dublin, Dublin City, Ireland Datadog Full timeTechnical Escalation Engineer 2 (Synthetics)Dublin, IrelandWe are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support,...
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Technical Escalation Specialist
5 days ago
Dublin, Dublin City, Ireland Amazon Full timeJob OverviewThe Enhanced Support Services (ES2) team at Amazon Web Services (AWS) is dedicated to delivering exceptional customer experiences by managing critical escalations and collaborating with various areas of AWS. As an Escalation Engineer, you will play a vital role in driving operational excellence and resolving complex customer issues related to AWS...
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Technical Escalation Manager
14 hours ago
Dublin, Dublin City, Ireland Recruiters Full timeAbout the RoleWe are seeking a skilled and experienced Technical Escalation Manager to join our team. As a key member of our trust and safety operations, you will be responsible for resolving complex cases, enforcing community policies, and collaborating with cross-functional teams.Key ResponsibilitiesInvestigate and resolve sensitive user reports and...
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Escalations Specialist
6 days ago
Dublin, Dublin City, Ireland Recruiters Full timeEscalations Specialist Location: Dublin Type: 9 Month Contract Category: Contracting Salary: 85, ,000 Our client is a leading social media company with a vast global user base and is seeking for an Escalations Specialist .The team develops scaled solutions to user issues, protects users by decreasing negative engagement on the site and delivers qualitative...
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Technical Escalation Engineer 2
1 week ago
Dublin, Dublin City, Ireland Datadog Full timeWe are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team and company...
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AWS Technical Escalation Specialist
3 days ago
Dublin, Dublin City, Ireland ENGINEERINGUK Full time**About Us:**ENGINEERINGUK, a leading provider of cloud technologies, is seeking a highly skilled AWS Technical Escalation Specialist to join our team. As part of our Enhanced Support Services (ES2) organization, you will play a critical role in managing technical escalations and delivering exceptional customer experiences.
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Technical Escalation Manager, Enhanced Support Team
49 minutes ago
Dublin, Dublin City, Ireland ENGINEERINGUK Full timeAbout Us">At ENGINEERINGUK, we pride ourselves on being at the forefront of cloud technology and innovation. Our team is dedicated to providing exceptional support and services to our customers, empowering them to achieve their goals and overcome challenges.">The Role">As a Technical Escalation Manager, you will play a crucial role in managing critical...
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Senior Escalation Specialist
49 minutes ago
Dublin, Dublin City, Ireland O'Farrell Recruitment Full timeWe are currently looking for a skilled Senior Escalation Specialist to join our team. As a key member of the support team, you will be responsible for resolving complex customer issues and providing expert technical guidance to less senior members.Key Responsibilities:Resolve escalated customer complaints in a timely and professional mannerPrioritize work...
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Escalation Specialist
7 days ago
Dublin, Dublin City, Ireland Recruiters Full timeThis range is provided by Recruiters.ie. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Associate Principal Consultant at RECRUITERS | ContractingEscalations SpecialistLocation: Dublin – fully onsiteContract starts: 28th April 2025Language requirement: AsianResponsibilitiesInterpret and enforce terms...
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Escalation Specialist
5 days ago
Dublin, Dublin City, Ireland Recruiters Full timeThis range is provided by Recruiters.ie. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Associate Principal Consultant at RECRUITERS | ContractingEscalations SpecialistLocation: Dublin – fully onsiteContract starts: 28th April 2025Language requirement: AsianResponsibilitiesInterpret and enforce terms...
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Staff Escalation Manager
1 day ago
Dublin, Dublin City, Ireland Snowflake, Inc Full timeBuild the future of the AI Data Cloud. Join the Snowflake team.Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building...