Senior Visual Retail Merchandiser
2 weeks ago
COS is seeking an experienced Visual Merchandising Manager to oversee the implementation of a clear and coherent customer journey throughout our stores.
- Key Responsibilities:
- Offer exceptional direct customer service by establishing in-depth knowledge of trends, products, and styling across the Store Team.
- Ensure excellent indirect customer service by delivering an impactful store experience and clear customer journey.
- Analyze selling information and service results, taking responsibility for the visual direction of the store to maximize sales performance.
- Lead and motivate a team of Visual Merchandisers to achieve excellent visual standards in your responsible stores.
- Collaborate with store management teams to define the customer journey when needed.
- Identify future talents and create development plans to support their progression.
- Set the visual merchandising standard for your responsible stores and train the team to understand the COS collection, story of key products, and inspiration background.
- Communicate with Area Visuals and provide feedback to the Area Team and Store Management Teams regularly.
- Trend knowledge: Understanding of the latest trends, fashion, and silhouettes.
- Visual merchandising expertise: Experience working with visual-merchandising guidelines, including window display and mannequin styling.
- Operational routine knowledge: Knowledge of operational routines in-store.
- Sales data analysis: Experience taking informed VM actions based on commercial KPIs and sales data.
- Languages: Able to communicate in English.
- Leadership skills: Experience leading a team or supervising others is an advantage.
- A generous holiday entitlement.
- Pension Scheme.
- Clothing allowance.
COS values diversity and inclusion in the workplace. We aim to create an environment where everyone feels welcome and valued.
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