
Store Leadership Position
7 days ago
The ideal candidate will possess a strong retail management background, a passion for fashion and lifestyle products, and the ability to motivate, develop, and lead a team to success.
Key Responsibilities:- Drive store performance by achieving and exceeding sales targets & KPIs.
- Review sales reports to identify opportunities for growth and improvement.
- Ensure an engaging shopping experience that enhances customer loyalty.
- Lead, coach, and inspire a team to deliver high standards of service and performance.
- Create a positive and motivating work environment that fosters growth.
- Identify training and development opportunities for staff progression.
- Ensure exceptional customer service aligning with brand values and expectations.
- Lead by example in delivering a personalised and engaging customer journey.
- Handle customer inquiries and resolve escalations efficiently.
- Manage all aspects of store operations, including stock control, visual merchandising, and compliance.
- Oversee inventory management to minimise stock loss and maximise product availability.
- Ensure the store is well-presented, clean, and aligned with brand guidelines.
- Conduct regular performance reviews and provide constructive feedback.
- Develop a strong team culture through clear communication and collaboration.
- Ensure adherence to company policies and health & safety standards.
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