
Customer Service Specialist
3 days ago
We are seeking a highly skilled and motivated individual to join our team as a Delivery Team Member. This is an exciting opportunity for someone who is looking to start or advance their career in retail.
">About the Role
This is a fast-paced and dynamic role that requires a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service. As a Delivery Team Member, you will be responsible for processing stock quickly and efficiently, ensuring that products are available for customers as soon as possible. You will also be working closely with the store team to achieve sales targets and provide a great shopping experience for customers.
Key Responsibilities
- To accurately process stock quickly and to the highest standard, including scanning, unpacking, hanging, size cubing and putting stock away.
- To ensure all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly.
- To keep operational areas of the store clean, tidy and organised.
- To offer fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed.
- To work as part of the store team, reporting to one of our Coordinators or Managers.
Benefits
We offer a range of benefits to support your career development and well-being, including:
- Recognition and rewards for doing a great job and achieving great results.
- A generous (optional) working wardrobe allowance to buy clothes to wear for work.
- Early VIP access to sale stock.
- Free health and wellbeing services.
- Lifetime assurance.
- You can register for a discounted health plan for you and your family.
- Support Networks - Access to Network Groups to empower and celebrate each other.
Requirements
To be successful in this role, you will need to have:
- A great communicator who is friendly, calm and efficient – even on your busiest days.
- Accurate, thorough and well organised, with excellent attention to detail.
- You take pride in your work and approach all tasks with energy, pace and enthusiasm.
- Happy to work on your own and keep yourself busy.
- Flexible, supportive and always ready to go the extra mile for your team and our customers.
- Enjoy taking control of your own development.
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