Cloud Escalation Specialist

2 weeks ago


Dublin, Dublin City, Ireland beBee Careers Full time

Enhanced Support Services Escalation Specialist

">

We are seeking a skilled Escalation Specialist to join our Enhanced Support Services team. This role involves working closely with internal stakeholders to drive critical customer escalations and provide clear communication on work items.

">

The ideal candidate will have experience in Support Engineering, Customer Escalations, or similar IT roles, and demonstrated knowledge of AWS Services. They will be able to build a broad understanding of AWS services to improve customer experience and operational excellence.

">

This is an exciting opportunity for individuals who enjoy dynamic environments, collaborating with industry experts, and taking ownership of complex issues. If you are a detail-oriented problem solver with strong analytical skills, we encourage you to apply.



  • Dublin, Dublin City, Ireland beBee Careers Full time

    Senior Escalation SpecialistWe are seeking a highly skilled Senior Escalation Specialist to join our team.About the RoleThis is a challenging opportunity for an experienced technical professional to take on a senior role in our customer support function. As a Senior Escalation Specialist, you will be responsible for resolving complex customer issues and...


  • Dublin, Dublin City, Ireland beBeeTechnicalEscalation Full time

    Job Title: Technical Escalation SpecialistJob Summary:We are seeking a highly skilled Technical Escalation Specialist to join our team. As a key member of our support team, you will be responsible for resolving complex technical issues and providing exceptional customer service.About the Role:This is a unique opportunity to work with a high-performing team...


  • Dublin, Dublin City, Ireland Meta Full time

    The Global Response Operations organization within Meta's Global Operations team addresses real-time crises, proactively identifies emerging risks, conducts investigations, and assesses actions to benefit our community. This team manages incidents and crises to resolution, fostering continuous improvement with partners across Meta.Meta is seeking an...


  • Dublin, Dublin City, Ireland Amazon Full time

    Escalation Engineer, Enhanced Support Services (ES2)Job ID: 2856715 | Amazon Web Services EMEA SARL (Irish Branch)ABOUT USAmazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies.The Enhanced Support...


  • Dublin, Dublin City, Ireland beBee Careers Full time

    Escalations Specialist RoleWe are seeking an experienced Escalations Specialist to join our global regulatory team. As a key member of the team, you will play a critical role in investigating and addressing user issues, ensuring compliance with platform policies.The ideal candidate will have a strong investigative background, attention to detail, and the...


  • Dublin, Dublin City, Ireland Menlo Ventures Full time

    Build the future of the AI Data Cloud. Join the Snowflake team.Build the future of the AI Data Cloud. Join the Snowflake team.Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form...


  • Dublin, Dublin City, Ireland Snowflake, Inc Full time

    Build the future of the AI Data Cloud. Join the Snowflake team.Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building...


  • Dublin, Dublin City, Ireland beBee Careers Full time

    Cloud Infrastructure SpecialistA challenging opportunity has arisen for a Cloud Infrastructure Specialist to join our team.About the Role:We are seeking an experienced Cloud Infrastructure Specialist to monitor, maintain and secure our core IT systems. This includes cloud, physical and virtual technologies such as Microsoft/M365/Azure full stack, Zscaler,...


  • Dublin, Dublin City, Ireland beBee Careers Full time

    Escalations Specialist">">Analyze and resolve complex user issues related to fraud, child safety, gambling, and hate speech.">Enforce community standards and policies for social media platforms, ensuring compliance with regulations.">Investigate user escalations across multiple channels, responding to sensitive inquiries from global partners.">Collaborate...


  • Dublin, Dublin City, Ireland beBeeCloud Full time

    Escalation Specialist">This is a unique opportunity to join our team and play a critical role in managing escalations and improving the overall customer experience.">As an Escalation Specialist, you will work closely with internal stakeholders and engineering teams to drive complex customer escalations forward. You will be responsible for providing clear and...