Customer Relationship Advocate
1 week ago
Are you a customer-focused professional looking for a challenging and rewarding role? Do you have a passion for delivering exceptional service and a proven track record of managing complex accounts and multiple stakeholders?
We are seeking a highly skilled Commercial Account Executive to join our team and drive growth through effective commercial relationship management.
In this critical role, you will oversee a portfolio of existing customers, ensuring their needs are met, and maximising revenue uplift.
You will work closely with internal teams, including Sales, Customer Success, Product, and Marketing, to identify potential risks and opportunities for upselling AccountsIQ products and services.
Key responsibilities include building and maintaining strong relationships with key stakeholders and customers, identifying opportunities for expanding their use of AccountsIQ's products and services, and providing regular reporting on customer status, risks, and opportunities.
A successful candidate will have experience in account management, sales, or customer success, preferably in the SaaS or technology industry, and a proven track record of managing complex accounts and multiple stakeholders.
Additionally, you will possess strong analytical skills, excellent communication and negotiation skills, and the ability to work independently and as part of a team.
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Customer Advocate
6 days ago
Dublin, Dublin City, Ireland Tapestry Venture Capital, LLC Full timeJob Title: Customer AdvocateTapestry Venture Capital, LLC is seeking a talented Customer Advocate to join our dynamic team.The ideal candidate will have a strong background in customer service and a passion for delivering exceptional results.Fostering strong relationships with customers is essential to our business success.Responsibilities:Serving as a...
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Chief Customer Advocate
1 week ago
Dublin, Dublin City, Ireland Mars Capital Full timeResponsibilities and ExpectationsThe Chief Customer Advocate will champion customer advocacy, driving innovation, and continuous improvement. Key expectations include:Demonstrating a deep understanding of customer needs, preferences, and pain points.Fostering strong relationships with stakeholders, advocating for customer-centric decisions, and promoting our...
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Client Relationship Advocate
7 days ago
Dublin, Dublin City, Ireland Abrivia Full timeKey Responsibilities:A Client Relationship Advocate will be responsible for new business development (60%).Identify and generate new business leads through proactive outreach, including cold calling, email campaigns, and social media engagement.Build a strong pipeline of potential clients by gathering key business insights and decision-maker contacts.
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Global Customer Advocate
3 days ago
Dublin, Dublin City, Ireland Rippling Full timeAbout the Opportunity:Rippling is seeking a passionate and customer-centric Global Customer Advocate to join our rapidly expanding TAM team in EMEA. As a key member of our team, you will partner closely with customers to understand their needs, demonstrate how Rippling can solve their challenges, and drive adoption of our comprehensive product suite.As a...
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Customer Success Advocate
1 week ago
Dublin, Dublin City, Ireland Servicenow Full timeCareer OpportunityWe are seeking an experienced Customer Success Advocate to join our team.In this role, you will:Develop and execute customized customer success plans to drive long-term relationships.Collaborate with internal stakeholders to identify and address customer needs.Analyze customer data to inform business decisions and drive revenue...
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HubSpot Customer Advocate
6 hours ago
Dublin, Dublin City, Ireland The Hustle Full timeThe Hustle is seeking a highly skilled HubSpot Customer Advocate to join our team. As a key member of our Support team, you will play a crucial role in delivering exceptional customer experiences and ensuring that our customers achieve their goals using our products.This is an exciting opportunity to join a fast-paced and dynamic organization that values...
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Customer Success Advocate
2 days ago
Dublin, Dublin City, Ireland Salesforce Full timeAbout This RoleOur SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform.As a Customer Success Advocate, you'll build positive, trusted relationships with both key team members and decision-makers within your patch, and become natural at helping customers realize value from their Salesforce...
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Customer Success Advocate
2 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Customer Success Advocate
6 days ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Customer Service Advocate
2 days ago
Dublin, Dublin City, Ireland Total Talent Full time**Total Talent seeks a dedicated Customer Service Advocate to enhance our customer experience in Dublin 16.**About the Role:This is a full-time position requiring a professional with excellent customer service skills to handle various aspects of personal lines insurance, including renewals, mid-term adjustments, and customer enquiries.The successful...
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Customer Experience Advocate
1 week ago
Dublin, Dublin City, Ireland CPL Full timeAbout the RoleWe are seeking a talented Customer Experience Advocate to join our community operations team. In this role, you will be responsible for delivering exceptional customer experiences by responding to user inquiries with high-quality, speed, empathy, and accuracy.Key ResponsibilitiesUse market-specific knowledge, signals, and insights to identify...
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Customer Advocate
1 week ago
Dublin, Dublin City, Ireland TN Ireland Full timeCustomer Advocate - Req ID 9Location(s): Dublin, IrelandWork arrangement(s): Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)Your opportunity: We have an outstanding opportunity for the right individual to join a customer-centric, upbeat and highly motivated group of individuals, as a member of...
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Customer Service Advocate
4 hours ago
Dublin, Dublin City, Ireland Covalen Solutions Full timeJoin Covalen Solutions as a Customer Service Advocate and be part of a dynamic team dedicated to delivering exceptional customer experiences. We're looking for a skilled professional who can effectively communicate with our clients' community, resolve inquiries efficiently, and ensure a seamless user experience.About the Job DescriptionThis role involves...
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Customer Experience Advocate
6 days ago
Dublin, Dublin City, Ireland Wix Full timeJob SummaryWe're looking for a seasoned Customer Experience Advocate to join our Customer Care team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving user satisfaction.In this role, you'll have the opportunity to:Analyze user behavior and provide actionable insights to improve our services and...
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Customer Experience Advocate
2 days ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeAbout the Role:We are looking for an experienced, curious, and self-motivated Customer Success Advocate to join our leading Analytics Software engineering product team. As a Customer Success Advocate, you will play a critical role in ensuring the success of our class-leading analytics software within our enterprise.You will be responsible for building trust,...
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Global Customer Advocate
7 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeTN Ireland is seeking a Global Customer Advocate to join our team. In this role, you will be responsible for promoting our company's values and mission to customers and stakeholders worldwide.Key Responsibilities:Develop and execute global customer advocacy strategies to drive brand awareness and loyaltyCollaborate with cross-functional teams to develop and...
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Customer Success Advocate in the Cloud
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout Our TeamAt TN Ireland, we value diversity and inclusion in all aspects of our business.Job DescriptionWe are seeking a highly motivated Citizen Success Advocate in the Cloud to join our team. As a key member of our customer-facing support team, you will be responsible for delivering exceptional customer experiences and ensuring seamless resolution of...
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Technical Customer Advocate
1 day ago
Dublin, Dublin City, Ireland Datalex Full timeDatalex is committed to transforming airline retail through innovative technology solutions. We are seeking a skilled Technical Customer Advocate to play a critical role in the success of our customers.In this role, you will work closely with customers and internal stakeholders to understand their needs and develop solutions that meet those needs. You will...
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Customer Success Advocate
2 days ago
Dublin, Dublin City, Ireland Themis Solutions Inc. Full timeWe are currently hiring a Customer Support Specialist, EMEA to join our Customer Success Team in Dublin. As a member of this team, you will handle inbound requests, develop expertise in Clio's features, and drive business growth.Main Accountabilities:Deliver exceptional customer service by handling inbound requests efficiently and effectively.Develop...
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Energy Customer Advocate
1 week ago
Dublin, Dublin City, Ireland Flogas group Full timeJoin Our TeamFlogas Ireland is a leading energy provider, and we are seeking a dedicated Energy Customer Advocate to join our team. As a key representative of our company, you will be responsible for delivering exceptional customer experiences through outstanding service and support.Main Responsibilities:Provide personalized support to customers via phone...