Customer Experience Advocate

5 days ago


Dublin, Dublin City, Ireland Wix Full time

Job Summary

We're looking for a seasoned Customer Experience Advocate to join our Customer Care team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving user satisfaction.

In this role, you'll have the opportunity to:

  • Analyze user behavior and provide actionable insights to improve our services and products.
  • Develop and maintain strong relationships with our users to ensure their needs are met.
  • Collaborate with cross-functional teams to drive business outcomes and user loyalty.

To succeed in this role, you'll need:

  • Fully proficient Italian language skills and fluent English.
  • At least 1 year of customer-facing experience in any industry.
  • Excellent communication and problem-solving skills.
  • Strong analytical and technical skills.

We're looking for a talented and results-driven individual who is passionate about delivering exceptional customer experiences. If you're up for the challenge, we encourage you to apply for this exciting opportunity.


Why Join Us?

At Wix, we're committed to creating a positive and inclusive workplace culture that values diversity, equity, and inclusion. We offer:

  • A dynamic and supportive work environment.
  • Diverse growth opportunities and career development.
  • A hybrid work model with flexible hours.
  • The chance to work with a talented and passionate team.

We're proud of our reputation as a leader in the technology industry, and we're excited to welcome talented individuals like you to our team.



  • Dublin, Dublin City, Ireland CPL Full time

    About the PositionWe're seeking an experienced Customer Experience Advocate to join our team. As a key member of our customer experience team, you will play a crucial role in ensuring that our customers receive exceptional service.ResponsibilitiesInvestigate and resolve issues reported on client's platform.Respond to user inquiries with high-quality, speed,...


  • Dublin, Dublin City, Ireland UnitedHealth Group Full time

    About the Role:We are looking for an experienced, curious, and self-motivated Customer Success Advocate to join our leading Analytics Software engineering product team. As a Customer Success Advocate, you will play a critical role in ensuring the success of our class-leading analytics software within our enterprise.You will be responsible for building trust,...


  • Dublin, Dublin City, Ireland Spirit Motor Group Full time

    As a Customer Experience Advocate at Spirit Motor Group, you'll play a crucial role in shaping the customer experience and driving business growth.About the Role:Responsibilities include scheduling customer service bookings, determining workshop availability, and maintaining accurate records.You'll work closely with other teams to ensure seamless...


  • Dublin, Dublin City, Ireland CPL Full time

    About the RoleWe are seeking a talented Customer Experience Advocate to join our community operations team. In this role, you will be responsible for delivering exceptional customer experiences by responding to user inquiries with high-quality, speed, empathy, and accuracy.Key ResponsibilitiesUse market-specific knowledge, signals, and insights to identify...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About the JobWe are seeking a Customer Experience Advocate to join our team in TN Ireland.In this role, you will be responsible for utilizing engineering tools and customer telemetry to identify defects and issues across customers. You will work closely with customers and partners to provide guidance on understanding and implementing new versions of...

  • Customer Advocate

    5 days ago


    Dublin, Dublin City, Ireland Tapestry Venture Capital, LLC Full time

    Job Title: Customer AdvocateTapestry Venture Capital, LLC is seeking a talented Customer Advocate to join our dynamic team.The ideal candidate will have a strong background in customer service and a passion for delivering exceptional results.Fostering strong relationships with customers is essential to our business success.Responsibilities:Serving as a...

  • Customer Advocate

    1 week ago


    Dublin, Dublin City, Ireland New Relic, Inc. Full time

    Customer Advocate Customer Advocate Customer Advocate Req ID 9 Location(s) Dublin, Ireland; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated...


  • Dublin, Dublin City, Ireland Mars Capital Full time

    Responsibilities and ExpectationsThe Chief Customer Advocate will champion customer advocacy, driving innovation, and continuous improvement. Key expectations include:Demonstrating a deep understanding of customer needs, preferences, and pain points.Fostering strong relationships with stakeholders, advocating for customer-centric decisions, and promoting our...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We are looking for a highly motivated Customer Service Advocate to join our team at TN Ireland. As a Customer Service Advocate, you will play a crucial role in delivering exceptional customer service to our clients.About the PositionThis is an exciting opportunity to work in a fast-paced environment where no two days are the same. You will work closely with...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Are you a technically savvy individual looking for a new challenge? Do you have a passion for delivering exceptional customer service? If so, we encourage you to apply for the Technical Customer Advocate role at TN Ireland.About the Position:As a Technical Customer Advocate, you will be responsible for providing technical support to our customers by...


  • Dublin, Dublin City, Ireland UnitedHealth Group Full time

    Customer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...


  • Dublin, Dublin City, Ireland UnitedHealth Group Full time

    Customer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    TN Ireland is seeking a Global Customer Advocate to join our team. In this role, you will be responsible for promoting our company's values and mission to customers and stakeholders worldwide.Key Responsibilities:Develop and execute global customer advocacy strategies to drive brand awareness and loyaltyCollaborate with cross-functional teams to develop and...

  • Customer Advocate

    1 week ago


    Dublin, Dublin City, Ireland TN Ireland Full time

    Customer Advocate - Req ID 9Location(s): Dublin, IrelandWork arrangement(s): Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)Your opportunity: We have an outstanding opportunity for the right individual to join a customer-centric, upbeat and highly motivated group of individuals, as a member of...


  • Dublin, Dublin City, Ireland Servicenow Full time

    Career OpportunityWe are seeking an experienced Customer Success Advocate to join our team.In this role, you will:Develop and execute customized customer success plans to drive long-term relationships.Collaborate with internal stakeholders to identify and address customer needs.Analyze customer data to inform business decisions and drive revenue...


  • Dublin, Dublin City, Ireland Rippling Full time

    About the Opportunity:Rippling is seeking a passionate and customer-centric Global Customer Advocate to join our rapidly expanding TAM team in EMEA. As a key member of our team, you will partner closely with customers to understand their needs, demonstrate how Rippling can solve their challenges, and drive adoption of our comprehensive product suite.As a...


  • Dublin, Dublin City, Ireland Rippling Full time

    Job DescriptionAs a Customer Success Advocate, you'll play a critical role in delivering exceptional customer experiences and driving business success.Responsibilities include:Supporting Rippling customers and resolving issues related to Global Payroll and Global BenefitsIdentifying areas of improvement and working directly with Product and Engineering...


  • Dublin, Dublin City, Ireland Flogas group Full time

    Join Our TeamFlogas Ireland is a leading energy provider, and we are seeking a dedicated Energy Customer Advocate to join our team. As a key representative of our company, you will be responsible for delivering exceptional customer experiences through outstanding service and support.Main Responsibilities:Provide personalized support to customers via phone...


  • Dublin, Dublin City, Ireland Permanent TSB Full time

    The role of Branch Customer Experience Champion at Permanent TSB involves working collaboratively with the team and Branch Lead to support the delivery of business objectives and day-to-day branch operations. This includes developing skills through participation in the Collaborative Customer Conversations program and promoting an Omni-Channel approach to...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    TN Ireland is committed to delivering exceptional customer experiences in the cloud. Our Cloud Support team is dedicated to providing timely and effective support to our customers, ensuring they can focus on their core business activities.We are seeking an experienced Technical Cloud Engineer to join our team. In this role, you will be responsible for...