Customer Solutions Expert

2 weeks ago


Dublin, Dublin City, Ireland beBeeCustomerSolutions Full time €80,000 - €100,000

We are seeking a highly skilled Customer Solutions Architect to join our team. This individual will play a key role in advising customers on design, product enhancements, optimisation and implementation while making sound commercial judgments.

Key Responsibilities
  • Lead the implementation team to deliver our product according to customer requirements, driving architectural decisions and best practices.
  • Provide consultancy services to customers using our product.
  • Manage customer solutions & system architecture.
  • Translate business requirements into detailed technical architecture documents.
  • Identify product enhancements required and inform product management of the business value.
Experience Required
  • Candidate should have customer-facing experience in previous roles.
  • Presentation skills at C-level.
  • Multilocation delivery team experience with onsite and remote engagement.
  • Minimum 3 years' experience in a similar role.
  • E-Commerce (retail) industry experience or high transaction volume/mission critical cloud solutions (AWS, Azure, GCP).

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