
Key Hotel Leadership Position Available
1 day ago
The Duty Manager is a vital role within the hotel, overseeing all food and beverage outlets and other areas.
Main Responsibilities:- Manage department heads and oversee multiple outlets
- Develop and implement Standard Operating Procedures (SOPs), manage budgets, stock control, and forecasting
- Train and roster staff, focusing on excellent customer service
- Collaborate with other Heads of Department to maintain high hotel standards
- Prior experience in a similar role within a hotel environment
- Strong leadership skills and ability to motivate teams
- Knowledge of Hotel Standards of Service and Key Performance Indicators (KPIs)
- Experience with banqueting and event management
This key role offers opportunities for professional growth and development within a dynamic hotel environment.
How to Succeed:- Foster a positive work environment that encourages teamwork and collaboration
- Develop and implement effective strategies to improve customer satisfaction and loyalty
- Maintain high standards of service and quality across all outlets
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