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Exceptional Onboarding Experience

2 weeks ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €45,000 - €60,000
Onboarding Customer Support Specialist

Job Overview:

The ideal candidate will possess exceptional customer support skills, a high level of English proficiency, and the ability to work independently in a home office environment.

  • Requires at least 2 years of experience in a customer-facing role.
  • Superb written and verbal communication skills are necessary for success.
  • Exceptional courtesy and a strong 'people's person' attitude is crucial for this position.
Responsibilities:

This role involves providing high-level support for users via chat or email.

  • Resolve issues efficiently and effectively.
  • Meet user needs and expectations.

Additional requirements include excellent organizational skills, basic knowledge of WordPress, and a team player mentality.