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AI-Driven Content Visionary

1 week ago

Dublin, Dublin City, Ireland Intercom Full time

We're looking for a highly skilled AI-driven content visionary to join our team at Intercom. As Senior Manager, Content, you will lead the development and execution of a high-impact content strategy that drives demand generation, strengthens brand authority, and delivers measurable business impact.

This role requires a collaborative leader who can work cross-functionally with Marketing, Product, and Sales to align content with business goals. A proven track record of driving qualified pipeline growth and developing sales enablement materials is essential.

The ideal candidate will have a strong understanding of content distribution channels, with experience creating engaging and high-impact content. They will also possess a data-driven mindset and be able to use analytics to optimize content strategy and measure impact on pipeline.

A bonus attribute includes experience working in AI, automation, or customer service technology. Additionally, expertise in organic content strategy & SEO best practices, familiarity with competitive positioning content, and strong background in multimedia content (video, podcasts, social storytelling) are highly valued.