Front Office Team Member

2 weeks ago


Ennis, Clare, Ireland The Inn at Dromoland Full time

Are you a motivated and customer-focused individual looking for a new challenge? We are seeking a Reservations Agent to join our team at The Inn at Dromoland. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling guest queries, and managing reservations in a fast-paced environment.

About the Job:

  • Responsibilities include answering all reservation enquiries, achieving the best possible room rate, and assisting with Revenue Management.
  • You will handle guest queries, update the reservation system, and generate daily, weekly, and monthly reports to track hotel performance.
  • As a Reservations Agent, you will provide support to the reception team as needed and contribute to a positive and welcoming atmosphere for guests.

What We Offer:

  1. Competitive salary and benefits package.
  2. Ongoing training and development opportunities.
  3. A dynamic and supportive work environment.
  4. The opportunity to work with a passionate and experienced team.

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