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Senior Manager, Housing Benefit Services

3 weeks ago

Belfast, Ireland beBeeLeadership Full time £51,802 - £61,609
Senior Manager, Housing Benefit Services

The Senior Manager, Housing Benefit Services is a key role within the senior management team, responsible for leading and overseeing various aspects of Housing Benefit support functions.

  • Leads and oversees Housing Benefit Policy, Systems, Owner-Occupiers, Recovery, Audit & Projects.
  • Works collaboratively within the Housing Benefit senior management team, reporting to the Assistant Director.
  • Requires a degree-level qualification or equivalent (Level 6*) qualification and 3 years' relevant experience; or demonstrates equivalent continuing professional development/experiential learning and at least 5 years' experience working within Housing Benefit, Grants, Supporting People, social housing, or other Social Security related benefit function.
Key Requirements:

Candidates must possess excellent leadership and communication skills, with the ability to work effectively in a team environment. A strong understanding of Housing Benefit policies and procedures is essential.

The ideal candidate will be able to provide evidence of their experience and qualifications, and demonstrate a commitment to delivering high-quality services to customers.

Essential Skills:

The successful candidate will have the ability to:

  • Develop and implement effective strategies to improve Housing Benefit processes and outcomes.
  • Build and maintain strong relationships with stakeholders, including colleagues, customers, and external partners.
  • Provide expert advice and guidance on Housing Benefit policy and procedures.
What We Offer:

As a Senior Manager, Housing Benefit Services, you will have the opportunity to make a real difference to the lives of our customers. You will work in a dynamic and supportive environment, with access to training and development opportunities to help you achieve your career goals.