Senior Service Delivery Manager
5 days ago
This senior-level position plays a crucial role in the management and delivery of various services within Project Management & Facilities Services. The successful candidate will oversee a multi-disciplined team, driving consistent delivery against client agreements and contractual obligations.
The ideal candidate should possess strong business acumen, excellent communication and negotiation skills, as well as the ability to foster inclusive and cohesive team environments.
Key Responsibilities- Lead a diverse team to deliver all services under Project Management & Facilities Services.
- Ensure seamless project management by overseeing day-to-day operations and establishing cadence meetings for progress tracking.
- Communicate effectively with stakeholders, providing timely updates and reports.
- Partner with functional owners and teams to support readiness and deliverables.
- Identify opportunities for growth and continuous improvement, presenting and implementing solutions.
- Strong commercial and financial awareness.
- Proficiency with Google Suite (Gmail, Sheets, Slides).
- Experience in leading multi-disciplined teams across regions or large-scale operations.
- Project/Programme Management Experience essential.
- Deep knowledge of core competencies in facilities management, ideally Offices Services.
The successful candidate can expect a dynamic and challenging work environment that offers opportunities for growth and development.
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