Crisis Support Specialist

7 days ago

Dublin, Dublin City, Ireland beBeeSupport Part time €25,000 - €35,000
Support Worker Opportunity

We are seeking a dedicated and compassionate individual to provide essential support to women and children in our services.

This role is perfect for those who possess excellent communication and interpersonal skills, as well as the ability to treat service users in a non-judgmental and respectful manner.

Main Duties and Responsibilities:
  • Welcome and provide emergency accommodation for women and children subjected to domestic abuse.
  • Respond to the immediate needs of women and children in crisis and distress by offering support and services.
  • Participate in the provision of services as part of our team, including supporting client care planning.
  • Provide non-directive and non-judgmental information to residents and non-resident clients.
  • Operate the 24-hour helpline and respond compassionately and professionally to callers.
  • Promote a safe and relaxed environment for women and children during their stay with us.
  • Maintain confidentiality and adhere to protocols.
  • Ensure a high level of cleanliness and hygiene is maintained throughout our facilities.
  • Prepare rooms for re-allocation and report any maintenance requirements.
  • Attend and participate fully in all meetings, training, and supervisions provided.

This is an opportunity to make a real difference in the lives of those affected by domestic abuse.

Key Requirements:
  • Relevant experience in a social care setting.
  • Excellent communication and interpersonal skills.
  • Able to work day and night shifts on a rotating roster.
About Us:

We are a leading provider of refuge services, dedicated to supporting women and children affected by domestic abuse.

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