
Department Head
20 hours ago
Adventure Management Role
We seek an experienced professional to assume the leadership of our Adventure Department.
The successful candidate will oversee and direct the operations, ensuring a safe, successful, and profitable experience for our guests.
- Key Responsibilities:
- Develop strategies to drive effective management of the Adventure Department.
- Manage the recruitment, training, performance, and development of the Adventure team.
- Oversee and deliver training standards while maintaining qualifications in specialist activity areas.
- Plan and execute outdoor activity programmes for guests.
- Ensure compliance with safety regulations, risk assessments, equipment checks, and incident records.
- Monitor weather and environmental conditions to ensure guest and staff safety.
- Collaborate with senior management on strategic initiatives.
- Build relationships with key industry stakeholders.
Requirements:
- Qualifications and experience in various outdoor activities, with at least two relevant instructorships.
- Up-to-date First Aid certification.
- Previous management experience in a similar adventure/outdoor role.
- Desirable: Third-level qualification in business management, outdoor education, or sports-related discipline.
- Hospitality or adventure industry experience.
Skills:
- Strong leadership and motivational abilities.
- Excellent communication and customer service skills.
- Proven ability to manage budgets and achieve labour cost targets.
- Project management, planning, and organisational skills.
- Decision-making and problem-solving ability under pressure.
- Flexibility to work weekends and adapt to business needs.
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