Senior AI Solutions Developer

4 days ago

Dublin, Dublin City, Ireland beBeeSoftwareEngineer Full time €100,000 - €120,000

About Us

We're seeking a Senior AI Solutions Engineer with deep expertise in Large Language Models (LLMs) and applied machine learning to join our innovative AI team.

As a key member of our AI team, you will play a pivotal role in developing production-ready AI systems that transform how contact centres assess, coach and improve performance.

This is a high-impact role, blending technical innovation, system design and real-world implementation of cutting-edge AI techniques.

You'll help shape our AI roadmap, working cross-functionally to deliver intelligent customer-centric features.

  • LLM Feature Engineering: Design and implement LLM-powered features such as conversation analysis, performance scoring, automated coaching and multilingual support.
  • Research to Production: Translate research and emerging techniques into scalable, secure and maintainable solutions incorporating components such as RAG (Retrieval-Augmented Generation), agentic frameworks and speech transcription.
  • Architecture & Integration: Design and integrate scalable AI systems into our platform, optimising for cost, performance and maintainability.
  • Innovation & Prototyping: Evaluate new and emerging LLM technologies (e.g. MCP, A2A, LangGraph), conduct proof-of-concepts and inform our product strategy.
  • Quality Assurance for AI: Define testing methodologies and performance metrics for AI outputs to ensure reliability, accuracy and fairness.
  • Cross-functional Collaboration: Partner with Product, UX and Engineering teams to deliver seamless and intuitive AI-powered user experiences.
  • MLOps: Deploy and monitor AI models using best practices for model versioning, observability and continuous improvement.
  • Mentorship & Communication: Support junior engineers and clearly articulate complex AI concepts to both technical and non-technical stakeholders.
What We're Looking For
  • 7+ years in software engineering, including 3+ years working on AI/ML projects.
  • Proven experience developing and deploying LLM-powered applications in production.
  • Deep understanding of modern NLP techniques (e.g. transformers, embeddings, prompt engineering).
  • Hands-on experience with foundation models and generative AI platforms (e.g. OpenAI, Anthropic, open-source models).
  • Experience building RAG systems with vector databases (e.g. pgvector, Pinecone, OpenSearch).
  • Proficiency in Python and familiarity with ML frameworks such as PyTorch or TensorFlow.
  • Exposure to AI orchestration frameworks such as LangChain, LangGraph and others.
  • Experience with microservices architectures and API development, experience with Golang is desirable.
  • Experience with relational (MySQL, PostgreSQL) and NoSQL (MongoDB) databases.
  • Experience with cloud platforms, particularly AWS AI services (Bedrock, SageMaker) and/or Azure OpenAI Service.
  • Understanding of MLOps practices (deployment, monitoring, model lifecycle).
  • Familiarity with ethical AI development, fairness and bias mitigation.
  • Experience working in an Agile development environment.
  • Excellence in stakeholder management and technical communication.
Benefits
  • Competitive salary and performance-based bonus.
  • 25 paid holidays annually.
  • Subsidised gym membership.
  • Webdoctor online GP service access.
  • Taxsaver tickets & Cycle to Work schemes.
  • Enhanced maternity, paternity and sick leave pay.
  • Access to Irish Life PRSA, salary sacrifice.

Location

We're based in Dublin 8, with the option for hybrid working, approximately two days per week in the office.

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